Melanoma Phone and Email Support


Available Monday to Friday, 9am – 5pm EST. We aim to respond to all inquires within 48 hours. All calls and emails and are confidential.

For support call 905.901.5121 x108 or 1.877.560.8035 x108
or email

“Annette Cyr is a remarkable and generous woman. She called and walked me through my diagnosis, helped me understand my next steps, what resources to use and how to prepare for my first oncology

About Melanoma Network of Canada Support Services

Please note we do not give medical advice, but can assist people with melanoma and other forms of skin cancer by answering questions, reviewing their diagnosis and treatment options, clinical trial information and helping to make sense of often complex terminology and information. If we can’t answer your questions, MNC will research your specific question or request and provide you with a timely response wherever possible, either by phone or email. We try to help you navigate your diagnosis and the medical system wherever possible. For most of us, the diagnosis alone, can be stressful enough. We are here to help support and direct you to the right information and resources.


Annette Cyr,
Three Time Melanoma Survivor. Founder and Chair of the Board Of The Melanoma Network Of Canada (MNC) 

Annette founded the organization in 2009 after a recurrence of melanoma. As a business and HR executive, she found information and resources for melanoma to be nearly non-existant. After completing treatment, she was determined to ensure future patients would have a better opportunity for accurate and accessible information and treatment. Annette is known as a national leader for her work to improve access to treatment for patients and for prevention of melanoma, including being a founding Director, Board and Committee member of the Canadian Cancer Clinical Trials Network (3CTN), former Board member of the Canadian Cancer Research Alliance, the Cancer Care Ontario Disease Site Working Group for melanoma, CONECTed (a coalition of patient advocacy organizations) and the Ontario Sun Safety Working Group (OSSWG). As a leader on patient advocacy and education, Annette has made frequent television and radio appearances and is quoted regularly in newspapers and in on-line articles.

In addition to her active and busy role as Board Chair of MNC, Annette provides individual assistance to patients and their families for drug access, treatment and is always a kind and informed wealth of information.

Mary Zawadzki B.A.

Mary comes from six years’ experience in the not-for-profit sector. Throughout her social support practice she engaged in counselling clients at various stages of their healing journeys from a trauma informed lens. Her experience in crisis management will allow her to confidently support patients through a cancer diagnosis and for them to be heard and validated in their experience. Mary uses her practice skills in the areas of providing empathic support, active listening, problem solving and compassionate care to clients seeking counselling services. Mary has work experience in organizing Peer Support programs and hopes to streamline the access of MNC’s Peer to Peer Volunteer program allowing for a time sensitive connection between volunteer and patient. Mary looks forward to developing and managing a National Volunteer program, and implementing industry standard training modules for volunteers to help onboard them and match their skills and interests with a particular activity of the organization, so that the experience is a win-win for both interested parties. Mary looks forward to creating relationships with patients, survivors, caregivers, volunteers, and healthcare professionals to help make a positive impact in the melanoma community.

You can reach Mary at
1.877.560.8035 x 108
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Free Melanoma Support

The Melanoma Network of Canada has a number of free services for patients, caregivers and healthcare professionals.